16 August 2014

Emotional Strawberries.

Our strawberries croissants and katsu curry are the best selling items (in terms of the rate they get sold out at). The katsu is a story to tell another day.
Today we started temporarily running out of strawberry croissants at 3pm, meaning our kitchen can't keep the strawberry slicing and manual custard piping rate up with the rate customers are buying them out at. So we had to ask customers wait 30 minutes for them (if they wanted them) two diff times in the afternoon. People are so madly in love with them that they actually do wait. Anyways. When the final and last batch came out (the batches are determined by how many triangle strawberry croissant shells we make the day before and morning of, so we do sell out of them). Example: "I'll just take all of these" *points at what's left in the display case*. O_O
or sometimes customers will come in for a 6/14/35 pack (you can buy any amount, even 50+ if you preorder the day before) and then come in again! for another 6 because they had it for the first time and fell in love so deeply they want more. It's crazy really, and customers get so pissed over pastries. One couple called 20 minute prior to speaking with me and asked if there were any croissants left, and whoever answered the phone said yes they'll be out in 15 minutes. So the couple actually came into the store 20 minutes later and asked me if they could have some strawberry croissants. I had to break the news to them that we just sold out for the day....and they got SO PISSED. Like threw a "b*ch face at me" mad. And gave me attitude and asked why they ran out they just called....and I was like ?uh?they?sold?out?within?five?minutes? lol then they left. The same happens with other pastries. People get very emotional.


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